Terms of service

Terms of Service

This website is operated by PDF Guide Pilot. Throughout the site, the terms “we,” “us,” and “our” refer to PDF Guide Pilot. By visiting our website, purchasing from us, or accessing any digital product, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website or purchasing any product. If you do not agree to these Terms, you should not access the website or purchase our products.

1. Digital Products

PDF Guide Pilot sells digital products, including PDF guides, downloadable resources, templates, checklists, and other electronic materials.

All products are delivered digitally. No physical product will be shipped.

By purchasing from our store, you understand that you are buying a digital product that may be delivered immediately after purchase or through an email/download link.

2. Personal Use License

When you purchase a digital product from PDF Guide Pilot, you are granted a limited, non-exclusive, non-transferable license to use the product for your personal use only.

You may not:

Resell, share, distribute, copy, upload, or give away our digital products.
Claim our products as your own.
Edit, repackage, or resell our products under your own name or brand.
Upload our products to file-sharing websites, marketplaces, social media groups, forums, or public platforms.
Use our products for commercial redistribution without written permission from us.

All content, files, designs, text, branding, layouts, and materials remain the property of PDF Guide Pilot unless otherwise stated.

3. Refunds and Returns

Because our products are digital and cannot be physically returned, all sales are final once the product has been delivered, downloaded, accessed, or made available.

We generally do not offer refunds, returns, or exchanges for digital products.

Refunds may be considered only in limited situations, such as:

You were charged more than once for the same product.
You purchased the wrong item and contacted us before accessing or downloading the product.
The file is defective, corrupted, or cannot be opened.
You did not receive access to your purchase due to a technical issue.

To request assistance, contact us at pdfguidepilot822@gmail.com within 7 days of purchase. We reserve the right to approve or deny refund requests at our discretion.

4. Product Access and Download Issues

After purchase, you are responsible for downloading and saving your digital product.

If you have trouble accessing your file, please contact us at pdfguidepilot822@gmail.com with your order number, checkout email, and a description of the issue.

We will make reasonable efforts to help you access your purchase. However, we are not responsible for issues caused by incorrect email addresses, device problems, software incompatibility, internet connection issues, storage problems, or customer error.

5. Accuracy of Information

Our PDF guides and digital resources are created for general informational and educational purposes only.

We make reasonable efforts to provide accurate and helpful information, but we do not guarantee that any content is complete, current, error-free, or suitable for your specific situation.

You are responsible for how you use the information in our products. Results may vary depending on your actions, personal circumstances, experience, and other factors outside of our control.

6. No Professional Advice

Our products do not provide legal, financial, medical, tax, professional, or expert advice unless clearly stated otherwise.

Any information provided by PDF Guide Pilot is for general educational purposes only. You should consult a qualified professional before making decisions that require professional advice.

7. No Guaranteed Results

We do not guarantee any specific result, outcome, income, savings, improvement, success, or benefit from using our products.

Customer results depend on many factors, including personal effort, accuracy of information provided by the customer, timing, outside circumstances, and individual decision-making.

By purchasing from us, you understand and agree that PDF Guide Pilot is not responsible if you do not achieve a specific result.

8. Pricing and Payment

All prices are listed on our website and may change at any time without notice.

We reserve the right to modify prices, discontinue products, run promotions, or correct pricing errors at any time.

Payment must be completed before digital products are delivered or made available.

You agree to provide current, complete, and accurate payment and billing information when making a purchase.

9. Order Refusal and Cancellation

We reserve the right to refuse, cancel, or limit any order at our discretion.

This may include orders that appear suspicious, fraudulent, abusive, unauthorized, or in violation of these Terms.

If we cancel an order after payment has been made and before the product has been accessed, we may issue a refund to the original payment method.

10. Chargebacks and Payment Disputes

If you have an issue with your order, please contact us first at pdfguidepilot822@gmail.com so we can attempt to resolve the issue.

Filing a chargeback or payment dispute after receiving or accessing a digital product may be considered a violation of these Terms if the product was properly delivered.

We reserve the right to provide proof of purchase, download access, communication, and product delivery to the payment processor or financial institution in response to disputes.

11. Prohibited Use

You agree not to use our website or products for any unlawful, abusive, harmful, or unauthorized purpose.

You may not:

Use our products or website to break any law.
Attempt to hack, damage, copy, scrape, or interfere with our website.
Use false information when placing an order.
Abuse refund, dispute, or chargeback processes.
Copy, resell, redistribute, or publicly share our digital products.
Use our content in a way that harms PDF Guide Pilot or violates our intellectual property rights.

We reserve the right to restrict access, cancel orders, or take appropriate action if we believe these Terms have been violated.

12. Intellectual Property

All content on this website and in our digital products, including text, graphics, PDFs, designs, product names, logos, files, downloads, and branding, is owned by or licensed to PDF Guide Pilot unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or exploit any part of our website or products without written permission from us.

Unauthorized use of our intellectual property may result in legal action.

13. Third-Party Tools and Links

Our website may include links to third-party websites, tools, platforms, or services. We are not responsible for the content, accuracy, policies, security, availability, or practices of third-party websites or services.

Using third-party links or services is at your own risk.

14. Limitation of Liability

To the fullest extent allowed by law, PDF Guide Pilot is not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our website, products, digital files, or information.

This includes, but is not limited to, loss of money, loss of profits, business interruption, data loss, missed opportunities, personal decisions, technical issues, or reliance on information provided in our products.

Your use of our website and products is at your own risk.

15. Disclaimer of Warranties

Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

The website will always be available or error-free.
Digital files will be compatible with every device, app, or software program.
Product information will always be current or complete.
Any product will meet your personal expectations.
You will achieve any specific result from using our products.

16. Indemnification

You agree to indemnify and hold harmless PDF Guide Pilot from any claims, losses, damages, liabilities, costs, or expenses resulting from your violation of these Terms, misuse of our products, infringement of our intellectual property, or unlawful use of our website.

17. Changes to Products or Services

We may update, change, remove, or discontinue any product, service, price, feature, or part of the website at any time without notice.

We are not liable to you or any third party for changes, price adjustments, suspension, or discontinuation of any product or service.

18. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of the website or purchase of products after changes are posted means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws of the United States and the applicable laws of the state in which PDF Guide Pilot operates, without regard to conflict of law principles.