Privacy policy

Privacy Policy

Last updated: 6-3-2026

PDF Guide Pilot operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our store, or otherwise communicate with us.

PDF Guide Pilot is powered by Shopify, which enables us to provide our online store and related services to you.

Please read this Privacy Policy carefully. By using or accessing our website or services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our store, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.

  • Payment and transaction information, including payment method details, payment confirmation, order history, and transaction details.

  • Account information, including username, password, preferences, and account settings, if you create an account.

  • Order and shopping activity, including products you view, add to cart, purchase, return, cancel, or otherwise interact with.

  • Communications with us, including information you provide when contacting customer support.

  • Device and usage information, including browser type, IP address, device information, network connection, and how you interact with our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, or otherwise provide information to us.

  • Automatically through our website, including through cookies and similar technologies.

  • From Shopify and other service providers who help us operate our store, process payments, provide customer support, analyze data, or deliver digital products.

  • From partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your personal information to operate our store, process payments, fulfill orders, deliver digital products, provide customer support, manage accounts, remember preferences, and improve the customer experience.

Order Fulfillment and Digital Product Access

We use your information to confirm purchases, provide access to digital downloads, send order confirmations, assist with download issues, and communicate with you about your order.

Marketing and Advertising

We may use your personal information to send promotional emails, show advertisements, recommend products, and improve marketing efforts. You may opt out of promotional emails at any time by using the unsubscribe link included in our emails.

Security and Fraud Prevention

We use your personal information to help detect, investigate, and prevent fraudulent, unauthorized, illegal, unsafe, or malicious activity. We may also use your information to protect our store, customers, and business.

Communicating With You

We use your information to respond to customer service requests, answer questions, provide order support, and maintain our business relationship with you.

Legal Compliance

We may use your information to comply with applicable laws, respond to valid legal requests, enforce our policies, resolve disputes, or protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • Shopify, which powers our online store.

  • Payment processors and financial service providers.

  • Service providers that help us with website hosting, IT support, analytics, email communication, customer support, fraud prevention, cloud storage, and order fulfillment.

  • Marketing and advertising partners, where permitted by law.

  • Government authorities, law enforcement, courts, or other parties when required by law or to protect our legal rights.

  • Third parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of business assets.

We do not sell your personal information in the traditional sense. However, some privacy laws may define certain advertising or analytics activities as “selling,” “sharing,” or “targeted advertising.”

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve its services.

Information you submit through our store may be transmitted to and shared with Shopify and other third-party service providers, including providers located in countries other than where you live.

Shopify may also use information collected through our store and other Shopify-powered stores to provide enhanced features, fraud prevention, analytics, advertising, and other services. In some cases, Shopify may be responsible for processing your personal information.

To learn more about how Shopify uses personal information, you can visit Shopify’s Consumer Privacy Policy at:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our website may include links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, security, accuracy, content, or policies of third-party websites.

If you click a third-party link, you should review that third party’s privacy policy and terms before providing personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site functionality, remember preferences, analyze website traffic, support security, and assist with advertising.

You may be able to control cookies through your browser settings. However, disabling cookies may affect certain features of our website.

Children’s Data

Our website and products are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe a child has provided us with personal information, please contact us at pdfguidepilot822@gmail.com so we can review and, if appropriate, delete the information.

Security and Retention of Your Information

We take reasonable steps to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our services, process orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  • The right to access or know what personal information we hold about you.

  • The right to request deletion of your personal information.

  • The right to request correction of inaccurate personal information.

  • The right to request a copy of your personal information.

  • The right to opt out of certain uses of personal information for targeted advertising, sale, or sharing, where applicable.

  • The right to withdraw consent where processing is based on consent.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request.

To exercise privacy rights related to information processed by Shopify, you may visit:

https://privacy.shopify.com/en

To contact us about your privacy rights, email:

pdfguidepilot822@gmail.com

Managing Communication Preferences

We may send promotional emails from time to time. You can opt out of promotional emails by clicking the unsubscribe link in our emails.

Even if you opt out of promotional messages, we may still send non-promotional emails related to your account, orders, downloads, customer service, or legal notices.

Complaints

If you have concerns about how we process your personal information, please contact us at pdfguidepilot822@gmail.com.

Depending on where you live, you may also have the right to contact your local data protection authority or privacy regulator.

International Transfers

Your personal information may be transferred, stored, or processed outside of the country where you live.

When required by applicable law, we rely on recognized transfer mechanisms or appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

PDF Guide Pilot
Email: pdfguidepilot822@gmail.com
Website: pdfguidepilot.com